Deliver a WOW
Customer Experience

Elegant Surveys powers you to collect and analyze customer feedback better.

Self-serve platform for small businesses. Advanced features, integrations and customizations available for enterprise users.

Excited? Schedule a Demo for your business.

How we help

Our solutions improve the process of collecting, analyzing and acting on customer feedback. Empower your employees to make smarter decisions with powerful tools and the right data about your customers. With instant alerts, notify the right person when a customer has a sub-par experience.

Feedback Management

Make sure customer voices are heard. And by the right people.
Monitor performance across branches at one place.

Deliver feedback to the right hands in real-time

Use our advanced filtering technology to automatically route and notify the relevant person in real time. Take immediate actions and delight your customers.

Know your numbers well

Evaluate your NPS score, satisfaction numbers and more to keep track of how well you are doing every day. Our powerful analytics engine lets you disover patterns easily.

Know who is lagging behind

Compare customer satisfaction in multiple dimensions and multiple locations to identify what needs to be improved where. Generate periodic reports to set targets and benchmarks.

Run experiments and learn faster

Run your business experiments and evaluate the impact directly from the customer responses. Ask the right questions at right time.

Getting started is simple

Register for an account, connect a tablet/iPad and create a survey.
Let customers fill the surveys and you'll see reports and analytics instantly.

1. Setup your Account

After you register, you'll be able to connect a tablet/iPad device and choose a survey that works for you.

Customize the look and feel by adding your logo and branding on the device.

Create Surveys

2. Collect Responses

Hand over the tablet/iPad to your customers or set it up on a kiosk. The application automatically syncs data to your account when internet is connected.

Get Reports and Insights

3. Get Reports & Insights

Login to your dashboard to see graphical reports generated from the data collected. See aggregated customer comments and respond to unhappy customers.

Get Reports and Insights

Make sure we're perfect for your business. Start your free 14 day trial today.

Start Free Trial

What our clients are saying

Elegant Surveys replaced our pen-and-paper feedback system and made it easier to track, analyze and respond to reviews. This has greatly improved the experience for our customers.
Hadoota Masreya
Restaurant - UAE
Customer feedback reporting was taking lot of our time. With Elegant Surveys we now get better reports, that too instantly.

Switch Bowling
Bowling, Party and Dine - UAE

Latest updates from our blog

Right way to collect feedback

Having the right data helps businesses justify decisions and to affirm that you are on track in achieving your goals. Businesses that understand this fare better ...
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Are you still using paper feedback forms?

Most businesses try collecting feedback from their customers, the most popular solution being a paper feedback form with a printed survey. Even though a few customers ...
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Any questions? Contact us.