Elegant Surveys powers you to collect and analyze customer feedback better.
Self-serve platform for small businesses. Advanced features, integrations and customizations available for enterprise users.
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Our solutions improve the process of collecting, analyzing and acting on customer feedback. Empower your employees to make smarter decisions with powerful tools and the right data about your customers. With instant alerts, notify the right person when a customer has a sub-par experience.
Make sure customer voices are heard. And by the right people.
Monitor performance across branches at one place.
Use our advanced filtering technology to automatically route and notify the relevant person in real time. Take immediate actions and delight your customers.
Evaluate your NPS score, satisfaction numbers and more to keep track of how well you are doing every day. Our powerful analytics engine lets you disover patterns easily.
Compare customer satisfaction in multiple dimensions and multiple locations to identify what needs to be improved where. Generate periodic reports to set targets and benchmarks.
Run your business experiments and evaluate the impact directly from the customer responses. Ask the right questions at right time.
Register for an account, connect a tablet/iPad and create a survey.
Let customers fill the surveys and you'll see reports and analytics instantly.
After you register, you'll be able to connect a tablet/iPad device and choose a survey that works for you.
Customize the look and feel by adding your logo and branding on the device.
Hand over the tablet/iPad to your customers or set it up on a kiosk. The application automatically syncs data to your account when internet is connected.
Login to your dashboard to see graphical reports generated from the data collected. See aggregated customer comments and respond to unhappy customers.
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Having the right data helps businesses justify decisions and to affirm that you are on track in achieving your goals. Businesses that understand this fare better ...
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