Elegant Surveys lets you capture responses to surveys from your customers or visitors from a tablet, iPad or smartphone. Surveys are created online and appears automatically on all connected devices. The collected data is synced and you get graphical reports and insights in real-time.
Restaurants, hotels, retail stores, hospitals and other businesses around the globe are powered by Elegant Surveys. It's used to collect feedback, reviews and contact details from their patrons. It can be set up as a kiosk or handed over to the customer.
Register for an account, connect a tablet/iPad and create a survey.
Let customers fill the surveys and you'll see reports and analytics instantly.
After you register, you'll be able to connect a tablet/iPad device and choose a survey that works for you.
Customize the look and feel by adding your logo and branding on the device.
Hand over the tablet/iPad to your customers or set it up on a kiosk. The application automatically syncs data to your account when internet is connected.
Login to your dashboard to see graphical reports generated from the data collected. See aggregated customer comments and respond to unhappy customers.
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Making sure customer voices are heard is important for every business. Concerns should reach the right person at the right time.
Use our advanced filtering technology to automatically route and notify the relevant person in real time. Take immediate actions and delight your customers.
Evaluate your NPS score, satisfaction numbers and more to keep track of how well you are doing every day. Our powerful analytics engine lets you disover patterns easily.
Compare customer satisfaction in multiple dimensions and multiple locations to identify what needs to be improved where. Generate periodic reports to set targets and benchmarks.
Run your business experiments and evaluate the impact directly from the customer responses. Ask the right questions at right time.
Net Promoter Score®, commonly called NPS is now the de-facto standard to analyze customer satisfaction for businesses in any category. It's a simple metric and can be translated ...
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